• Resolved arutha176

    (@arutha176)


    Hello!

    I’m a user of this plugin since a long time, but I just installed it in a site that I started to manage and there is a very strange thing happening: the plugin marks all or almost all the images of the site as redirected to 404 page and then as broken. The site is working quite well, I can access the images on each page and post and in the library, so I don’t understand why the plugins gives me this result.

    I thought about deactivating all plugins, changing theme and so on, but I wouldn’t know what to look for because, as I wrote, the site is functioning ok, it’s only the plugin that is finding broken links that are not broken.

    I don’t want to give up on this plugin because this is a old site, with lots of links to academic papers and not well known sites, and I need to update their links or eventually use the wayback machine.

    Can you help me?

    best regards!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @arutha176

    Just to be sure are you using the BLC 2.0 beta settings with the latest plugin update or it’s still the old settings?

    I suppose it’s the old settings, could you please try increasing the “Timeout” & “Max. execution time” under Link Checker > Settings(old) > Advanced and then try clearing server-side cache enabled in the Hosting side and check whether it makes any difference once you run a “Forced recheck”?

    If the issue is still the same, could you also try the “BLC 2.0 Beta” and see whether you get the same results?

    Please do let us know how that goes, so that we could check further if needed.

    Kind Regards,

    Nithin

    Thread Starter arutha176

    (@arutha176)

    Hi Nithin!

    Old settings: increased “Timeout” & “Max. execution time”, cleared the cache, forced recheck, no difference whatsoever. I even tried to ease some security constraints, but it was of no avail.

    In “BLC 2.0 Beta” the false redirects to images disappeared. Buuuut: many links reported as 403, 500 and 29 that open without any problem when I click them directly. And there is no option to edit the link in any way nor suggestions.

    Anyway, I didn’t like “BLC 2.0 Beta”. It goes against some things I consider important and doesn’t have the conveniences that attracted me to Broken Linck Checker in the first place.

    For now, at least, I will uninstall your plugin in this site (the old plugin is working well on the others). Can you tell me how to proceed? Do I close the account on wpmu dev before or after uninstalling? Do I have to clean any tables on the database or the plugin will do it by itself?

    As you are in beta stage, I will try to give you a feedback of sorts to explain what I didn’t like:

    You see, when I chose the Broken Linck Checker, some years ago, the key points for my decision were that 1. It was a plugin that ran inside my wordpress environment, what was and is important to me. 2. It was very well made, separating broken links from redirects and warning in a clear and understandable way. 3. It had some amazing conveniences: from a single window, without having to go every page that had a broken link, I could change (edit) the link or replace it, or mark it as a false positive, and I even got suggestions including links on the wayback machine that were quite important, because, as I told you, this is a old site, with lots of links to academic papers and not well known sites that change a lot over time.

    Now, with BLC 2.0 Beta, I lost all this conveniences. There is no way I can edit directly the links, I don’t receive suggestions and I get a list of links without any separation between broken links and redirects. If I want to change anything, I have to open the page and edit the link there. In this way, it is not different from services based on the internet that check links in pages.

    Moreover, the plugin goes to a different site to ran the checking. It is not using a external API, it is effectively going to another site from inside my wordpress environment. In my view, BLC 2.0 Beta is not a plugin, but a service, and one that you have to subscribe to use. I know many people don’t care about this, but I do.

    Two other things, not related: the scanning took a lot more time in the new plugin, and used a lot of resources in doing so. My sites are not that big, so velocity is not a concern, but I thought I should mention it.

    I believe that is all. I will await for your instructions about uninstalling.

    Good luck and best regards!

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @arutha176

    Thank you for all detailed information.

    “Old settings: increased “Timeout” & “Max. execution time”, cleared the cache, forced recheck, no difference whatsoever. I even tried to ease some security constraints, but it was of no avail.”

    The initial steps apart from the above would be a full plugin conflict test:

    https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    The Broken Link Checker v1 will use a cURL command from your own site to check if the link is working, so a 404 is indeed weird if they are your own links and working.

    Wouldn’t you mind please using the WP Staging https://www.ads-software.com/plugins/wp-staging/ and running a full plugin conflict test?

    Can you also share some examples of links that are returning errors and we can try adding them on our lab site and scanning with the plugin?

    About the V2, thank you for the feedback, we are collecting all the feedback after the release to see where we need to keep improving it.

    Best Regards
    Patrick Freitas

    I agree with the original poster; I want to stay in my WordPress environment and to suddenly have no option to do that—with a massive number of 404 links that don’t actually seem to be broken, with many warnings and redirects that are new, is making me think about looking for another plug-in. If you are truly accepting feedback and will restore the nonsubscription, within-my-WordPress ability, I will retain it—and guess I will not remove it immediately to see what happens, but a really useful plug-in has been rendered almost not worth keeping. VERY disappointed.

    Thread Starter arutha176

    (@arutha176)

    Hi Patrick! Very sorry for the delay in answering.

    I’m in a tight schedule to finish a new site and don’t have much time now to run a conflict test, sorry. When I get some free time I will try the conflict test for sure, even if, as I told you, the new version lacks most of the features that convinced me to use it at the beginning.

    A last update is that in another site, if I upgrade to blc 2.0 and use the previous engine (Broken Links (old)), it doesn’t find any broken links or redirects.

    For now, I’m giving up on this plugin in this site. Maybe on the others too, as I don’t feel comfortable with a warning to update in my panel and don’t want to upgrade to a beta version that has many problems to solve yet and doesn’t give me the conveniences of the old version.

    So, I will mark this as resolved, even if it’s not (lol).

    I wish you good luck and will came back from time to time to see how things are going.

    Best regards

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @arutha176,

    I understand your concern and am extremely sorry about the inconvenience caused.

    As you know, the new version of Broken Link Checker is still in beta, and we are continually improving it with more features and enhancements based on the feedback received from our users.

    Please feel free to open a new ticket if you require any further assistance, we are happy to help.

    Kind Regards,
    Nebu John

Viewing 6 replies - 1 through 6 (of 6 total)
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