Wrong password: human or system error?

  • Resolved maliugmeskis

    (@maliugmeskis)


    2 years ago

    Good day. I have a web that currently has several thousands of users who are registered via UM. Typically, each day about 10% of users change their passwords due to inability to login.

    Considering there’s no extra security plugin (currently disabled and deleted for testing purposes), no web-side caching, no server-side caching for login/registration pages, and having original “password” field in the registration form, as well as disabled AJAX for the login form, I was wondering if there is a way how I could log more detailed information on why some users failing to login (and thus are forced to change passwords).

    I also use WP Activity log, but all I see there is that user X failed to login Y times and then decided to change password. Some users fail to login even after the password change.

    Basically, the question is if there’s a way to know if a failed login is a human error (a user is unable to type one’s password correctly) or it is a system error (e.g., the password wasn’t sent to server, wrong password entry was sent to the server, the server rejected/couldn’t verify the received password)?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @maliugmeskis

    Unfortunately, this functionality does not exist in our plugin at this time.

    You could try to create your own code which will log all wrong logins. You need to check entered password and password from the database – there is a function wp_check_password.

    But this is a lot of customizations and our support is not included the customization.

    Thank you.

    Plugin Support andrewshu

    (@andrewshu)

    Hi @maliugmeskis

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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