FALSE POSITIVES (solved)

  • EDIT: I edit my review and give 5 stars. Excellent support for a free plugin, really surprised. Thanks for the help.

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    After analyzing several of my websites and observing the same problem in some of them, I did a complete scan in a new installation, in another host, and it was also positive with the same problem.

    So I used again a different host, installed WP, used this plugin and again false positive.

    They should fix this, it has cost me two days of headache.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Eli

    (@scheeeli)

    Can you please send me any information on this new False Positive so that I CAN fix it?

    I cannot fix this if you don’t report it to me. At the first sign of trouble you could have posted a support request, or opened a ticket, or sent me a direct email so that I could help you resolve this, as I do for all those who take the time to contact me for help. However, this is the first I have heard from you on this issue so I am at a lose for how you expect me to do anything about this False Positive that you are referring to when you have given me no relevant information to act on.

    For the quickest response time please email me directly:

    eli AT gotmls DOT net

    Plugin Author Eli

    (@scheeeli)

    Hi Alberto,

    I just found a comment on my blog which had been sent to my spam folder, so it appears that you did try to contact me yesterday. Sorry for missing that communication.

    In the comment you posted you mentioned that my plugin was flagging PHP files like fuentes.php and this is not a core file or any legitimate plugin file that I am aware of. You also said that your site keeps appearing that it is compromised with a red screen and the following message “The site ahead contains malware”.

    So, I have to say that this does not seem to be a likely candidate for a False Positive. Can you please tell me what would make you think that this report from my plugin is actually a false positive if you are getting outside reports of this infection and clearly have non-standard PHP files on your server?

    Thread Starter razasdeperros

    (@razasdeperros)

    Sorry mate, I didn’t even know there was a support forum. I don’t know what your email is, if you provide it I can give you admin access to the test domain.

    I opened a thread here: https://www.ads-software.com/support/topic/false-positive-24/

    Thnaks

Viewing 3 replies - 1 through 3 (of 3 total)
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