• Resolved esbfi

    (@esbfi)


    Hello, I’ve deselected the option to backup my uploads in UpdraftPlus (that is, I DON’T want my uploads backed up automatically). However, my uploads continue to be uploaded. Can you please help?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the delay over the weekend.

    Can you send me a copy of the backup log? Just to check if UpdraftPlus recongises the setting.

    Thanks
    Bryle

    Thread Starter esbfi

    (@esbfi)

    Hi Bryle,

    Thanks for the reply. Is there an email I can send the log to? I don’t feel comfortable posting it here!

    Chrissy

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    You can send it here: [email protected]

    Please reference this ticket when you do so.

    For the order number, please enter 00000

    Thread Starter esbfi

    (@esbfi)

    Thank you so much! I’ll email the log shortly.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thank you for sending us the log.

    It does not show any uploads.zip. It is also able to log that you have excluded the uploads from the backup.

    0077.306 (0) No backup of uploads: excluded by user's options

    0100.924 (0) Deleting zip manifest (backup_2023-03-19-0936_SitenameRemoved_38f2777b3077-plugins.zip.list.tmp)
    0100.925 (0) Deleting zip manifest (backup_2023-03-19-0936_SitenameRemoved_38f2777b3077-themes.zip.list.tmp)
    0100.926 (0) Deleting zip manifest (backup_2023-03-19-0936_SitenameRemoved_38f2777b3077-others.zip.list.tmp)

    Thanks,
    Bryle

    Thread Starter esbfi

    (@esbfi)

    Hello again Bryle,

    Thanks so much for your reply. That’s good that at least something is going right! However, my Google Drive continues to fill up with upload backups daily. Is there any way to stop this?

    Chrissy

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    I would suggest you use incremental backup. However, this feature is only available on premium version. If not, you would need to increase your server resource capacity.

    Thanks,
    Bryle

    Thread Starter esbfi

    (@esbfi)

    Hi Bryle, that’s too bad as this functionality used to work on the free version. ?? Thanks anyway for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
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