frontpage is broken

  • Resolved nanirossi

    (@nanirossi)


    1 year, 7 months ago

    Hi, I’m installed the plugin 10Web Booster, but after launching the plugin the frontpage is broken. In The rest of the website there are soma photos that are not displayed (like a broken link).

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear?@nanirossi ?,
    Thank you very much for contacting us. We are extremely sorry to hear about you issue and would be very glad to assist you.

    Will you please enable 10Web Booster back and connect the website back to 10Web Dashboard? After it is successfully connected, please, enable Test Mode. When the Test Mode is enabled, your live website will return to its original state, deactivating any optimization done by the booster and reversing any issues caused by the 10Web Booster.

    To enable the test mode:

    1. Log in to your 10Web account
    2. Click on the website where you want to enable the test mode
    3. To the left of the dashboard under Website Booster click on Frontend > Settings tab
    4. In the Test Mode section, click the toggle
    5. Click on Enable to activate

    Once done, please kindly let us know so our team could troubleshoot your problem ASAP.

    Will be looking forward to hearing back from you!
    Regards, Mane

    the optimization is broke my site

    https://www.staging2.mvlmovers.ca/

    • This reply was modified 1 year, 7 months ago by mvlmovers.
    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @mvlmovers ,
    Thanks for contacting us.

    Currently 10Web Booster is not enabled on your website. Please, kindly enable the plugin and use Test Mode not to affect the website.

    We will check your issue and make sure to solve it ASAP.
    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)
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