Customize My Account for WooCommerce breaks my account page

  • Resolved Pedro

    (@pedromag)


    1 year, 11 months ago

    Dear SysBasics team,

    It seems that your plugin is breaking my account page.

    If i have your plugin active, I can call the shortcode [woocommerce_my_account] with no problem, but when i deactivate your plugin the same pages show’s there was a critical error on the website.

    I believe is something to do with the configuration of endpoints or something…but for sure there is some kind of conflict with the plugin. At this moment I would like to deactivate the plugin and not use at all but it seems that I need to have it active to be able to see any page that calls the [woocommerce_my_account] shortcode.

    Please can you give me a help or point me in the right direction to solve this issue.

    • This topic was modified 1 year, 11 months ago by Pedro.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SysBasics

    (@phppoet)

    I am really sorry that you are facing the issue.

    are you open to let me look at your development site and troubleshoot ? there is no such issue on my default installation.

    Plugin Author SysBasics

    (@phppoet)

    Let me test the plugin with your theme astra. if any issue found , it will be fixed with quick update

    Plugin Author SysBasics

    (@phppoet)

    Okay i tested with theme astra. there is no such issue on theme astra with our plugin. There must be something else which is causing the issue. you can contact me on [email protected] if you want me to look into your development site.

Viewing 3 replies - 1 through 3 (of 3 total)
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