Error: Unable to run the export. Refresh the page and try again

  • Resolved Ammar R.

    (@ammarrasool)


    1 year, 8 months ago

    Hello,

    I’m hosting my website on Digital Ocean’s server and when I try to make a backup through AIO Migration, it doesn’t get exported and end up aleting ‘Error: Unable to run the export. Refresh the page and try again’, I’ve increased the limits and everything but its still the same.

    Could you guys please suggest a fix for this? I’d really appreciate that.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Yani

    (@yaniiliev)

    Based on the error message you are seeing (“Error: Unable to run the export. Refresh the page and try again”), it is possible that there is a PHP error occurring that is preventing the backup process from completing. To determine the specific error that is causing this issue, you may need to review the server logs.

    I would recommend reaching out to your server provider’s support team for assistance in reviewing the server logs to identify the PHP error. Once the error has been identified, you can work on addressing the underlying issue and resolving the error.

    I hope this information helps, and please let me know if you have any further questions!

Viewing 1 replies (of 1 total)
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