BUG: Account Activity and Logged In Users are not showing any records.

  • Resolved overandallsolutions

    (@overandallsolutions)


    1 year, 11 months ago

    Hi,

    I would like to bring it to your attention that there can be a Bug with AIOWPS Plugin. I updated my plugin recently and enabled PHP Based Firewall, as per the latest update recommendations.

    After the update, I was looking for the account activity logs and Logged In user records under User Login Menu. But it is not showing any record, neither the past record nor the current.


    Please let me know if you would need more information from my side.

    Thanks & Kind Regards,

    A.Q

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    Thanks for the report.

    I’m not seeing the same issue with the account activity logs.

    Are you able to check if theres any data in the account activity database table ({PREFIX}aiowps_login_activity)

    And check if anything gets added if you login and out?

    As for the “Logged in user” feature we are aware that this isn’t quite working right and a task has been added to our internal task tracker.

    Best Wishes,

    Ashley

    Thread Starter overandallsolutions

    (@overandallsolutions)

    Hi,

    Yes, I checked the table of login_activity and a table is empty. I do not think so account activity are being logged.

    https://ibb.co/ySD0qM3 Please follow the link to review the image of the table for the same.

    Thanks & Kind Regards,

    A.Q

    Plugin Support aporter

    (@aporter)

    Hi,

    Sorry about the delay.

    Could you turn on AIOS debugging by going to:

    WP Security -> Settings -> General settings

    Scroll down to the bottom and enable the checkbox:

    “Enable debug”

    Then save settings.

    After a couple logout/login events then go to:

    WP Security -> Dashboard -> Debug logs

    Can you check for any errors about failing to insert rows into that table.

    Best Wishes,

    Ashley

    Thread Starter overandallsolutions

    (@overandallsolutions)

    Hi,
    Thank you for your response!
    This may sound strange, but the logs are also not being recorded.
    Please follow the below link to see the attachment.
    https://ibb.co/mDsHsjh

    Please let me know if you need any more information or would like me to setup a complete environment for testing purpose to replicate this and help you with the debugging.

    Thanks & Kind Regards,
    A.Q

    Plugin Support aporter

    (@aporter)

    Hi,

    If your able to produce the same issues in a testing enviroment that would be very helpful.

    You could send details for the testing enviroment via our premium support forum:

    https://aiosplugin.com/premium-support/

    Just enter zeros for the order number, link to this support thread and ask for me.

    Best wishes,

    Ashley

Viewing 5 replies - 1 through 5 (of 5 total)
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