Nothing in header is functioning on mobile

  • Resolved sideswipev2

    (@sideswipev2)


    1 year, 8 months ago

    When switching to mobile the nav menu, link in the Heading text, or the search bar are clickable/functioning.

    On landscape on mobile, the menu items (not behind the hamburger icon) are clickable/functioning. But the link in the Heading text and search bar aren’t functioning either.

    The same menu options work in the footer – so something isn’t loading properly for the header, I think?

    • This topic was modified 1 year, 8 months ago by sideswipev2.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sideswipev2

    (@sideswipev2)

    I now can’t even get into edit any template blocks as the “edit template” button in theme builder takes me to the posts page……..

    Edit – Never mind. Fixed this with a browser switch.

    • This reply was modified 1 year, 8 months ago by sideswipev2.
    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Sideswipev2

    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,

    Givi

    Thread Starter sideswipev2

    (@sideswipev2)

    Fired the email through but I’ve it half figured out.

    There was an elementor-background-overlay from the footer sitting on top of the entire page. Taken it away and everything is clickable again.

    Just now for some reason the header is sitting behind the main content.

    • This reply was modified 1 year, 8 months ago by sideswipev2.
    Plugin Contributor George

    (@rubeushagrid13)

    Hi again,

    We couldn’t find your email, are you sure that you’ve sent it on [email protected] ?

    Please confirm or resend and we will check the issue.

    Kind regards,

    George

Viewing 4 replies - 1 through 4 (of 4 total)
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