Translations not working properly

  • Resolved hinzpeter

    (@hinzpeter)


    1 year, 8 months ago

    Hi,

    we are using your plugin to display a multi step form on our website. We both have a german and an english version of our page, which is translated using PolyLang. To translate your plugin to german (just the “previous” and “next” buttons in the form) I used Loco. That works just fine (at least as long we don’t update the plugin, which resets the translations) for the german version of the page, but now the english version also has the german captions on the buttons. Why is that and is there a possibility for example to set the language of a form?

    Thanks for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author mdashikul

    (@mdashikul)

    Hi @hinzpeter

    Thank you for bringing the vulnerability to our attention.?Currently, we don’t have all the translatable files. but we will add all the translatable files in the future. To overcome the issue you can note before you update?the plugin that if you already translated the site then? Make sure you backup?.po .mo?files backup inside the Plugin language folder.

    Thank you.

    Thread Starter hinzpeter

    (@hinzpeter)

    Hi @mdashikul,

    thanks for the information. I am still wondering how I can accomplish that the german site displays the german translation of your plugin and the english site displays the original english captions? Because atm the english page also shows the german translation.

    Thanks in advance!

    Plugin Author mdashikul

    (@mdashikul)

    Hi @hinzpeter

    Thanks for replying to us back, We have the feature to set custom labels for before and after buttons – Screenshot

    Thread Starter hinzpeter

    (@hinzpeter)

    Awesome, thank you!

    Thread Starter hinzpeter

    (@hinzpeter)

    Hi @mdashikul,

    so we bought the Pro version of your plugin for being able to change the text on the buttons, but it still doesn’t work. I downloaded, installed and activated the license of the Pro Plugin and I am able to fill in the alternative button text, but when I click on “save”, the plugin says, that the changes are saved succefully, but the texts aren’t actually saved. Instead, the fields for the button texts are still empty.

    I am almost certain that this is a bug in the Pro Plugin, so please let me know if you fixed this or we will have to revocate the order. Thank you!

    Plugin Author mdashikul

    (@mdashikul)

    Hi @hinzpeter

    We hope this message finds you well. We regret to hear that you are still experiencing difficulties with the matter at hand. To provide a thorough resolution, we kindly request additional information – Could you please check here for Quick support

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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