Modal not working when triggered

  • Resolved weareqed

    (@weareqed)


    1 year, 11 months ago

    Hi,

    I’m using the premiumaddon modal, but when triggered the page greys out but the template doesn’t appear.

    Previous users have seen that there is/was a conflict with caching plugins. I’ve already deactivated and tried that. Can’t see any errors in console either.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @weareqed

    Hope you are having a good day!
    I couldn’t locate the Premium Modal Box widget on this page. Am I missing something?

    Regards,
    Rana

    Thread Starter weareqed

    (@weareqed)

    Hi, I deleted the modal & your product. I couldnt get it to work so found an alternative.

    Hi @weareqed

    So sorry to hear that. Please accept my apology for the inconvenience you are having and hope you give us the chance to help. We would appreciate it if you could send a page where we can check the issue and help you get it resolved ASAP.

    Regards,
    Rana

Viewing 3 replies - 1 through 3 (of 3 total)
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