• Resolved allhart

    (@allhart)


    Hi. I added a Youtube video to a product to test, but no thumbnail or video shows up? Not sure what I am doing wrong. I just installed the plugin, added a default thumbnail image, and added the video url to the field in the product. But nothing. Have I missed something?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,

    Please enable the Allow Template Filter and Remove Action option from the plugin settings page and try again.

    Thank You.

    Thread Starter allhart

    (@allhart)

    Thanks, but it seems like the gallery has now disappeared?

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please clear your site and browser cache and check.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please add the following CSS in your site and clear your site and browser cache and check.

    .woocommerce div.product .images.nickx_product_images_with_video.show_lightbox .woocommerce-product-gallery__image:nth-child(n+2) {
    	display: block !important;
    }
    .nickx-popup.fa.fa-expand:before {
    	content: "\f065" !important;
    }


    Thank You.

    Thread Starter allhart

    (@allhart)

    Thanks, but it broke the product page even more ??

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,

    Can you please enable our plugin so I’ll check it out.

    Thread Starter allhart

    (@allhart)

    My apologies, I’ve been away. I have re-enabled the plugin now and disabled WP Rocket. Thanks for your help! Very keen to get this working if we can.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,

    Please disable the Product Gallery in KADENCE SHOP KIT and try again.

    I’ve attached screenshot for your reference.

    https://prnt.sc/DUCfJGVZIyXp

    Thank You.

    Thread Starter allhart

    (@allhart)

    Done.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello @allhart,

    I’ve checked now our plugin gallery is visible on your site. Please add this CSS in your site and clear your site and browser cache after adding CSS.

    .woocommerce div.product .images.nickx_product_images_with_video.show_lightbox .woocommerce-product-gallery__image:nth-child(n+2) {
    	display: block !important;
    }
    .nickx-popup.fa.fa-expand:before {
    	content: "\f065" !important;
    }

    Thank You.

    Thread Starter allhart

    (@allhart)

    That worked! Probably a silly question, but is there a way to stop the auto scroll of the gallery? As you can’t watch more than a couple of seconds of the ideo before it scrolls to the next image.

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Hello,

    Slider auto play is push when you hover on slider.

    Please disable the auto slide option from the plugin settings page.

    Thank You.

    Thread Starter allhart

    (@allhart)

    Hi, it works now, but when someone clicks to expand the image, only a thin window opens up (maybe 5-10px high) where you can barely see anything?

    Plugin Author NikHiL Gadhiya

    (@nikhilgadhiya)

    Please add the following CSS.

    .fancybox-outer, .fancybox-inner {
        position: relative !important;
    }

    Thank You.

    Thread Starter allhart

    (@allhart)

    I think we might be there ??

    • This reply was modified 1 year, 7 months ago by allhart.
Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘No video showing’ is closed to new replies.