Critical error on wordpress posts

  • Resolved lasithhh

    (@lasithhh)


    1 year, 11 months ago

    I am getting a critical error when visiting posts section of the wordpress dahsboard with Optimole plugin active. And this issue goes away after deactivating the Optimole plugin. I tried by deactivating all the plugins except Optimole but issue is still there. Below is the error log I got from wp debugging plugin. . Can you please help to check what is the issue.
    Thank you


    Warning: require(/nas/content/live/newsite/wp-content/plugins/optimole-wp/vendor/codeinwp/themeisle-sdk/assets/js/build/index.asset.php): Failed to open stream: No such file or directory in /nas/content/live/newsite/wp-content/plugins/optimole-wp/vendor/codeinwp/themeisle-sdk/src/Modules/Promotions.php on line 517
    Fatal error: Uncaught Error: Failed opening required ‘/nas/content/live/newsite/wp-content/plugins/optimole-wp/vendor/codeinwp/themeisle-sdk/assets/js/build/index.asset.php’ (include_path=’.:/usr/share/pear/php:/usr/share/php’)
    in /nas/content/live/newsite/wp-content/plugins/optimole-wp/vendor/codeinwp/themeisle-sdk/src/Modules/Promotions.php on line 517

    Call stack:

    ThemeisleSDK\Modules\Promotions::enqueue()
    wp-includes/class-wp-hook.php:308
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:332
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-admin/admin-header.php:118
    require_once()
    wp-admin/edit.php:407

Viewing 6 replies - 1 through 6 (of 6 total)

  • The same on my two sites with this plugin (with very few other plugins in common). When I roll to the previous version the problem immediately goes away.

    Plugin Support Kush

    (@kushnamdev)

    Hey @lasithhh and @colinrc ,

    We sincerely apologize for the critical errors that you may have experienced on your website after updating the Optimole plugin to version 3.6.0. We understand the inconvenience this may have caused and want to assure you that we have been actively working to resolve the issue.

    In the meantime, as a temporary solution, we recommend rolling back the Optimole plugin to version 3.5.7 to resolve the critical errors. You can do this by accessing the plugin settings in your WordPress admin dashboard and selecting the “Rollback” option. This will revert your plugin to the previous version and help you restore the normal functioning of your website.

    Our team is committed to resolving the issue promptly and providing you with a stable and reliable plugin. We appreciate your patience and understanding during this time.

    If you have any further questions or need additional assistance, please do not hesitate to reach out to us. We are here to help.

    Thank you and have a great day!

    Hey @lasithhh & @colinrc,

    Thank you for the report. Can you try to update to version 3.6.1 and let us know if that fixes it for you?

    Thread Starter lasithhh

    (@lasithhh)

    Hi, the update fixed the issue. Thank you

    All good now, 3.6.1 works perfectly on both sites.

    Thank you for the really fast update.

    Plugin Support Kush

    (@kushnamdev)

    Hey @lasithhh and @colinrc

    Thank you for providing an update that the latest version fixed the issue. Let us know if you have any other questions/feedback.

    Thank you and have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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