Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Putting all this here for other people who may have the same issue

    Even if someone thinks they have the same issue, unless they are directly supporting you in this topic, they need to start their own topic.

    https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    Piling onto this one will get those replies archived.

    Plugin Author gioni

    (@gioni)

    The issue with the checkout page is caused by breaking changes in WooCommerce 7.5.1. Tomorrow, we will release an update to WP Cerber’s anti-spam engine that makes it compatible with the latest version of WooCommerce. For the time being, to get the checkout page working, you need to disable “Protect all forms on the website with bot detection engine”. To ensure the update is installed automatically, enable automatic updates: https://wpcerber.com/automatic-updates-for-wp-cerber/

    Thread Starter njwp

    (@njwp)

    Thanks for you prompt attention to this, much appreciated! ??

    Thread Starter njwp

    (@njwp)

    I’ve just updated to Cerber version 9.5.4 and still on Woocommerce 7.5.1

    If I now set the ‘Protect all forms on the website with bot detection engine’ option to be on, the checkout page has improved but still does not load correctly

    Before the update the page had two ‘spinners’ and none of the payment methods was displayed. Now it has only one spinner and one payment method displays but not the other and no ‘paypal’ button

    I use this plugin for the payment methods:
    https://www.ads-software.com/plugins/woocommerce-paypal-payments/

    I haven’t yet updated to woocommerce 7.6.0 but from the changelog it doesn’t look as though they made any changes to the ajax calls

    Thread Starter njwp

    (@njwp)

    Just an update now that woocommerce 7.6.1 has reversed the changes they made to the checkout.
    I STILL have an issue with the checkout page hanging with a ‘spinner’.

    I’ve managed to troubleshoot and added this string to the ‘Query Whitelist’
    \?wc-ajax=ppc-data-client-id

    That has now resolved the issue

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘cerber is blocking checkout in woocommerce 7.5.1’ is closed to new replies.