Closing message form doesn’t close.

  • Resolved luiscontinentalsells

    (@luiscontinentalsells)


    1 year, 11 months ago

    Hello,

    I have a closing message that says “Form entry saved” when I have it set to hide after submission. To test I set it to 1 second to see if it closes and the message disappears but the form stays open.

    Id like the entire form to just close with no success message and enter the site after submissions.

    I searched messages and saw that I have to have ajax turned on. Which I do.

    Hope you can help!

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @luiscontinentalsells – Thanks for contacting us!

    I looked into the website, and it does not seem that you’re using the WPForms plugin. When you have some time, can you please share the URL of the page where you’ve embedded the form using WPForms so I can take a closer look?

    Kindly,

    Hey @luiscontinentalsells,

    We haven’t heard back from you since my previous message, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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