Prices suddenly not showing on front end

  • Resolved scorchett3

    (@scorchett3)


    1 year, 11 months ago

    Hello,

    I downloaded free version 2 days ago thinking if I liked it I’d get the pro version to make my job easier. Everything worked GREAT yesterday. The products that I’m working on are only available for sale to Pro Staff (a user role I created) and Admin. Yesterday, when I WASN’T logged in as Admin I just saw the product and no price and when I WAS logged in I saw the product dropdown and prices which was PERFECT and exactly what I wanted! Today I did the exact same setup to a product. But no price shows up on the front end for simple or variable products (when logged in as Admin or Pro Staff). The dropdown box IS showing on variable products, just no price. On simple products there is no price showing either. Anything new I work on doesn’t work. No new plugins have been installed since yesterday. Any help would be greatly appreciated. The page I need help with is listed. For comparison, here is a page that I did yesterday that is working as expected. https://turbogrips.com/product/quick-release-patch-tape-2/

    • This topic was modified 1 year, 11 months ago by scorchett3.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    Well, it’s hard to understand when we don’t see your product setup, so if you could share screenshots it would help. Also, we have noticed that your products are out of stock, that’s may be another reason for not displaying the cost (https://prnt.sc/LbYzE0ct83ND)

    Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    Can you please let us know if this is still relevant? Otherwise we’d need to close the ticket.

    Thanks

    Thread Starter scorchett3

    (@scorchett3)

    Yes this ticket is still relevant. I accidentally responded to the email I got and didn’t notice till TODAY that I had to respond here. Sorry about that. I don’t think it’s due to items being out of stock because it’s working great on several other items?that are also out of stock. Attached are 2 urls of screenshots. I have noticed that items that only have one variable (like “Size”) vs two variables (like “Size” and Color”) are the ones that don’t work. If you’d like login info just let me know. I totally appreciate your help!

    https://ibb.co/mBYcd7t
    https://ibb.co/tDvQ0f7

    Thanks,

    Linda

Viewing 3 replies - 1 through 3 (of 3 total)
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