unable to connect to site

What sort of error message do you see when you try to connect? And do you have the required JetPack plugin installed?

You may post the error log here in the support forum.

The error I am getting is – Couldn’t connect to the WordPress site. there is no valid WordPress site at this address.

Wait, since when do I need jetpack just to use the mobile app with my site?

The Jetpack app can help you connect, but it’s not required to login. What is required is that XML-RPC and /wp-admin be accessible for the app. Usually if it can’t tell that your site is a WordPress site one of those has a security measure on it that’s blocking the app. I’d suggest looking at your plugins or checking in with your host. The app will look like a bot when it tries to log you in, so it will get caught in any security around xmlrpc and /wp-admin

I can’t login. The response is user name and email not found. Very frustrating

@hczel123 If you have an issue, as per the forum rules, please start your own topic and thoroughly describe your problem so we can help you.

Good luck!

Hi. I am trying to login. When I put in my username it says it doesn’t recognize it. Hczel123

Is there a different between WordPress.com and www.ads-software.com

Is there a difference between WordPress.com and www.ads-software.com

www.ads-software.com provides free WordPress software. But you need a hosting service to install the WordPress software and build your website.

WordPres.COM is a managed WordPress hosting service.

The two are separate organizations.

For more details see:

What’s the difference between www.ads-software.com and WordPress.com?

If your website is hosted on the WordPress.COM platform, kindly head over to their support forum and post your question: https://wordpress.com/forums/

Good luck!