tried to change my admin email now cannot get into my website
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Hi, I tried to change my admin email. When I clicked on the link I received in the new email address I got this error. I cannot even open the /wp-admin link to my site to troubleshoot. The old email address was deleted so I cannot get to it to see if something was sent there. HELP!!!
The page I need help with: [log in to see the link]
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Hello, wendylynvs, & welcome.
Looks like you’re hosting w/Bluehost, &, if I’m not mistaken, they use CPanel as their control panel. I’m going to therefore write my instructions under that assumption, though I am keenly aware of what you do when you assume.
The object here is to go to PhpMyadmin to change the email address in your database. You can do that by logging into CPanel, then going to PhpMyadmin. Once there, click ‘Databases’ then click the name of your database. If you’re unsure of the name of the database you need to edit, go to your CPanel’s file manager click the folder where your website resides, then open wp-config.php. You’re looking for the line that contains ‘db_name’. The name is in single quotes following the comma.
Before we make changes, however, it’s time to back up that database. PLEASE DO NOT PROCEED WITHOUT a BACKUP! I know yelling in a forum like htis is bad manners, but 1 mistake can prove very costly, even more so when it can’t easily be remedied.
- To back up your database, choose ‘Export’.
- Check the ‘Custom – display all possible options’ button. Once you’ve done that, the ‘Select All’ link should be highlighted.
- Press the ‘Go’ button, then choose to save the downloaded file.
Once the download completes successfully, we’re ready to move on to changing the email address.
We’re going to go to the table, the default name of which is wp_options. The name of your table may be something different, in that many installations change the name wp_ underline to something else. At any rate the name should be TablePrefix_options, & you can find your table prefix, if necessary, in wp-config.php, where you located your database name earlier in this post.
The option we’re looking for is admin_email. Clicking the ‘Edit’ link beside that gives you the option to change the value. Change it to the email address you want, then save the changes by clicking the ‘Go’ buttone
Please let us know if this helps.
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