Products do not show Sale Price , field is blank

  • Resolved ionaszaro

    (@ionaszaro)


    1 year, 6 months ago

    I recently synced all products of my WC store but the plugin doesn’t show the sale price of the products. Tried to follow the previous topis and when I click the View More Fields the Sale Price is completely blank.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    I understand the sale price is blank, it is not being shown.

    You can try the following:

    • Please switch the site theme to Storefront, and disable all plugins except WooCommerce and Facebook for WooCommerce, see if the issue persists after manually syncing the item. Does the issue persist? If not, it means a conflict was affecting the site, and you can then switch back your theme to the original one, and then reactivate the rest of the plugins (checking again gradually, after each plugin reactivation), until you find the cause of the problem. More info is available on our documentation: https://woocommerce.com/document/how-to-test-for-conflicts/
    • If that does not help, please provide us a screenshot showing the discrepancy, one screenshot showing the item on your WooCommerce backend, and the other showing the sale price issue on Facebook. For screenshots, you may want to use https://snipboard.io.
    • Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Thanks.

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)
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