Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @bandreas3

    Yes, it supports running on WordPress sites installed on sub-directories.

    Thanks,
    Alaa

    Thread Starter bandreas3

    (@bandreas3)

    We have installed the plugin and when we click to go to staging, we entered our login and got, “There has been a critical error on this website.”

    Narrowed down to Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes)?

    • This reply was modified 1 year, 10 months ago by bandreas3.
    Thread Starter bandreas3

    (@bandreas3)

    When increasing WP_MEMORY_LIMIT, is this done in the wp-config.php of the staging site, production, both or on the server itself? Currently:

    An error occurred.

    Sorry, the page you are looking for is currently unavailable.
    Please try again later.

    Plugin Contributor alaasalama

    (@alaasalama)

    Hi @bandreas3

    You should increase the memory limit in the wp-config.php file of the site showing this memory error, which is the staging site in your case.

    If you still have this issue, please send us the system information from (WP STAGING > System Info) via this form, and we will help you further from there.

    Thanks,
    Alaa

    Thread Starter bandreas3

    (@bandreas3)

    Hello. We are still having difficulty resolving staging links redirecting to production. We have reached out to support several days ago and have not heard back. Is there anyone who can look into this for us? All system info, and requested information has been provided. Thanks again.

    Plugin Contributor alaasalama

    (@alaasalama)

    Hi @bandreas3

    We didn’t receive your request for some reason, please contact us directly via this email “support (at) wp-staging.com” with a link to this forum thread and we will replay back to you.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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