jQuery Deferred

Hey @wantyq – Thanks for reaching out!

I looked into the website, and on this page I was able to replicate the error message. I see that you’re using the Nitropack plugin, and that appears to be causing the issue here. When you have some time, please exclude /wp-content/plugins/wpforms/assets/js/wpforms.min.js in the Nitropack and let me know how it goes.

Kindly,

Hey @wantyq – We haven’t heard back from you since my previous message, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Kindly,

Hey @prashantrai ,

I excluded the script as you said but I still get warnings in the console. Can you check further this issue?

Here I added an image of how I excluded the script: https://ibb.co/Gc4L7hK

Hey @wantyq – I looked into the page, however, I don’t see the error message on my end in the dev tools. When you have sometime, can please check the page and let me know?

Kindly,

@prashantrai visit the main website https://devinera.com and check the console log. It shows me this error:

Uncaught ReferenceError: wpforms_settings is not defined
at Object.loadValidation (wpforms.min.js?ver=1.8.1.3:1:1307)
at HTMLDocument.ready (wpforms.min.js?ver=1.8.1.3:1:282)
at e (jquery.min.js?ver=3.6.4:2:30158)
at t (jquery.min.js?ver=3.6.4:2:30460)

Hey @wantyq – Thanks for sharing the details, and I was able to replicate the issue.

When we see “wpforms_settings is not defined”, this error can happen when there’s an issue with properly loading the required assets. This can be due to some optimization or caching plugins with JS defer/combine/minify option enabled which alters the loading order of the assets and results in such an error.

When you have sometime, can you please temporarily disable any performance optimization services on the website, and see if that fixes the issue?

Kindly,

I deactivated plugin, cleared my browser cache, visited my site in incognito mode but the problem still remain. I also excluded that script in nitropack dashboard..

Maybe you have other solutions?

Hi @wantyq,

I’m Ralden, and I’ll be filling in for Prashant as he’s currently not available.

Thanks for letting us know about your steps so far!

Considering all the actions you have already taken, it looks like there might be a conflict between the forms and the site theme or another plugin, and this might cause the alerts on Console. To troubleshoot this, please try the steps described in our detailed guide on?how to test for plugin/theme conflicts.

Hope this helps!