Import Reviews from CSV File not working

Hi,

Thank you for using CusRev.

Please make sure that columns are separated with commas (,) and not semicolons (;). You can try to edit the CSV file with the text editor (default of your computer) to check this issue.

Refer to this solution How to Import and Export WooCommerce Reviews

Hi @pear8398

We are using correct template and file format columns are separated with commas (,) even your downloaded sample template also not working please see the video recording for your reference – https://bit.ly/3VIsGPp

Hi,

Can you please share your import file? I will help you to check the issue.

Hi @pear8398

Sure let me send you but by any chance did you check the recorded video?

1- Download template – https://sleephappy.co.th/wp-content/uploads/2023/05/review-import-template-3.csv

2 – Our file with review – https://sleephappy.co.th/wp-content/uploads/2023/05/review-import-template-TH-update27-Apr-8.csv

Hi,

I got the issue. In the new version of CusRev, our plugin support importing media with reviews so there is a new column media in the download template. Please add this column to the import file to fix the issue.

Thanks its working now