Mailpoet does not send a post notification.

  • Mailpoet 4.14.0 does not send the post. The post was published today at 4 am. In Mailpoet, post notification is set to 5 o’clock daily. It is controlled by server cronjob every 5 minutes, which is running. Mail Poet sending service is successfully active. Post was updated at 5:50am but not sent and now set to next day 5am. Where is the error? Why is not sent ? Thank you very much for an answer.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @hank9889,

    I’m sorry to hear you’re having issues with the Post Notifications.

    Can you please share more details about it with us?

    • Can you confirm your subscription has been approved already and you have already sent a standard newsletter to a list?
    • Can you please go to the MailPoet > Help > System Status and check if you see any error messages there?
    • Can you confirm the latest published post matches the conditions of your Automatic Latest Content widget in the Post Notification?
    • Was this latest published post ever published in the past and then put back as a draft?
    Thread Starter hank9889

    (@hank9889)

    Hello,
    1. i have free tarif mailpoet, if i switch to instantly send, mails will be sent

    2. System status: on the top message “Damit das Plugin funktioniert, muss es eine Verbindung mit dem Aufgabenplaner und dem Dienst für die Prüfung des Schlüssels und dem MailPoet Sending Service herstellen k?nnen.”

    Connections = ok , no errors

    3. the post matches with the conditions of Automatic Latest Content widget in the Post Notification

    4. No, i have every day one new post, which published at 4 o’clock, this should be sent 5 o’clock. On some days this is not sent and i don’t know why.

    Some System Informations:

    PHP version: 7.4.33
    MailPoet Free version: 4.14.0
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: XXXXXd0f34ae6d34**
    WordPress version: 6.2.1
    Database version: 10.1.48-MariaDB-0ubuntu0.18.04.1
    Web server: Apache
    Sending Method: MailPoet
    Sending Frequency: 25 emails every 5 minutes
    MailPoet sending info: Send all site’s emails with: current sending method – Task Scheduler method: Linux Cron
    Plugin installed at: 2023-01-17 19:11:54
    Installed via WooCommerce onboarding wizard: false

    Hi there @hank9889,

    Thanks for getting back to us!

    I see that you’re using Linux Cron as your Newsletter Task Scheduler method. Have you checked that the cron task is running properly on your server?

    I recommend changing it to “WordPress built-in cron” or “Visitors to your website” in MailPoet > Settings > Advanced tab > Newsletter task scheduler (cron):

    https://d.pr/i/mrwc7T
    Full Size: https://d.pr/i/mrwc7T

    Reference: https://kb.mailpoet.com/article/129-what-is-the-newsletter-task-scheduler

    Let us know how it goes!

    Thread Starter hank9889

    (@hank9889)

    Hello, linux cron is working fine, today monday the same problem. The mail with mail settings daily send at 5 is in the schedule for next day.

    picture system status:
    https://www.werk360.de/Mailpoet/mailpoet-mail-not-send-22.5.23.jpg

Viewing 4 replies - 1 through 4 (of 4 total)
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