How can i recover lost order data from pre restoration files with sufix- old

  • Resolved samerafana

    (@samerafana)


    1 year, 10 months ago

    I have recently commenced an unintendional restoration and lost 2 weeks of site data. I am most concerned with woocommerce data. After restoration i got a following notification: “our WordPress install has old folders from its state before you restored/migrated (technical information: these are suffixed with -old). You should press this button to delete them as soon as you have verified that the restoration worked.” Can i recover my order history and any other data from those files, how to access them? Can i return the website to pre backup state using those files?

    I’d appreciate all help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Order data is stored in your database, not in your files. The -old subdirectories are files. To find old order data, you’d need to look in a previous database backup. Find the suitable backup, download it, decompress it (e.g. using 7-zip from 7-zip.org) and you can read its contents in a text editor.

    David

    Thread Starter samerafana

    (@samerafana)

    Tkank you for responding, I have managed to restore my order data from order conformation e-mails.

Viewing 2 replies - 1 through 2 (of 2 total)
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