• Resolved socialbear

    (@socialbear)


    Order Status Control for WooCommerce, thisplugin we used to automate all order status and email deliver to customer. But now its not working. I tried to update, delete this plugin then site goes down. Please help me out on this.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter socialbear

    (@socialbear)

    Any update?

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    Hi @socialbear,
    I hope you are well

    Could you give us details about the problem you are having ?
    What exactly is not working in the plugin ?

    You can show us a log of the error and/or share screenshots: https://www.ads-software.com/support/forum-user-guide/block-editor/#sharing-images

    – Best Regards

    Thread Starter socialbear

    (@socialbear)

    The automated process of sending order status mail, and auto status update in woocommerce orders on delivery and completion that was working before isn’t working after installation of website security from Godaddy.
    Also, if i update, delete this plugin site goes down. Please check for this

    Thread Starter socialbear

    (@socialbear)

    any update? It wasn’t working from last 12 days and i have to update all status manually. Please let me know.

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    It seems that the issue you mentioned may not be related to our plugin. Our plugin doesn’t include any email sending features. In regards to your statement about updating or deleting the plugin leading to site downtime, we tested it on our dev server without encountering any problems. We recommend checking the debug log for the exact error.

    Have you considered checking if your theme or another plugin is causing a conflict?
    A good way to troubleshoot is by disabling all plugins except WooCommerce , order status control plugin and temporarily switching to the “Twenty Twenty-Three” theme.
    If this works, then there may be a conflict with your current theme or one of the plugins.
    Let me know if this helps!

    – Best regards

    Plugin Author Kleinmann

    (@kleinmannbrightvessel)

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new topic, if you continue encountering issues or reopen this topic; we’d be happy to assist. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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