Import settings messed up other site

  • Resolved webadmin92

    (@webadmin92)


    1 year, 9 months ago

    We tried to export the AIOS settings and import them to another of our sites, but we had the Cloudflare Turnstile turned on, and for the new site, it is locking us out of admin. We have tried deleting the plugin folders from the server side, but when we reinstall the plugin, those same settings come back and lock us out. Despite the fact that we have the “delete all info from the plugin” options checked when it is uninstalled.

    Please advise ASAP.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @webadmin92

    You can Rename the plugins folder “all-in-one-wp-security-and-firewall” to “all-in-one-wp-security-and-firewall-deactivated” at location /wp-content/plugins/all-in-one-wp-security-and-firewall It will deactivate the plugin and will allow to access using wp-login.php to login.

    Then rename back the folder to “all-in-one-wp-security-and-firewall” removed “-deactivated” it will activate again.

    Please cross check while you are logged disable the captcha settings that way it will not be problem of cloud flare turnstyle.

    If still issue remove from wp_options having “aio” it will remove all imported settings.

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    https://snipboard.io/AVyaWZ.jpg

    Thread Starter webadmin92

    (@webadmin92)

    This didn’t work. After renaming the folder to reactivate it, it remained inactive on the site. As soon as I activated it, the plugin locked me out and was displaying the invalid turnstile.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @webadmin92

    As turnstile domain wise API key and Secret so, it do not work on other site. wp_options having “aio” there please remove all. It will remove all settings.

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    https://snipboard.io/AVyaWZ.jpg

    Thread Starter webadmin92

    (@webadmin92)

    That worked, thanks. Your “premium” support still hasn’t responded to our inquiry about locating the malware scans. I’ve submitted three separate tickets, with no confirmation that they were received. Incredibly unprofessional and frustrating.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @webadmin92

    Most tickets before 24 hrs are being answered, I can see one with name Dejana before 8hrs, hope it is yours I will make sure it got answered. If that is not the case please let me know.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Import settings messed up other site’ is closed to new replies.