• Resolved Ricardo Franco

    (@chefpanda123)


    Hi,

    I installed Site Kit by Google 24 hours and only real time data is processed on both Universal Analytics and GA4.

    None is getting data at the audience or ecommerce level.

    What should I do? I verified and we have properly installed site kit: https://snipboard.io/BgwMJe.jpg

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I had the same problem. It takes more than 24 hours to catch data inside my GA4 Dashboards.

    Thread Starter Ricardo Franco

    (@chefpanda123)

    I already start receiving channel data, but the ecommerce data is still empty: https://snipboard.io/wbPgq7.jpg

    Does this plugin support ecommerce?

    Plugin Support James Osborne

    (@jamesosborne)

    @chefpanda123 Thanks for reaching out. It can take a day or so before you see Universal Analytics data within the Site Kit dashboard if you’ve just connected your site with a new property. The data is pulled from Analytics directly using the Analytics Reporting API, so what you’re seeing within the Site Kit dashboard should be similar to what your seeing within analytics.google.com.

    Note also that Site Kit will display data based on your connected Universal Analytics property at present within the Site Kit dashboard. This is changing very soon, when users will be able to view UA or Google Analytics 4 (GA4) data within the dashboard.

    With regards ecommerce data, Site Kit doesn’t display any WooCommerce or eCommerce data within the plugin dashboard at present. You can implement your own event tracking using Tag Manager if you wish, with some?details added to the plugin website.

    You can also use Site Kit if you have Analytics inserted on your site via other means, such as a WooCommerce specific plugin that tracks all related events. Site Kit can use a third party placed Analytics snippet to show you data within the Site Kit dashboard.

    There is also an open GitHub issue in relation to advanced ecommerce tracking within Site Kit. You’ll find out more on this below:
    https://github.com/google/site-kit-wp/issues/459

    Feel free to sub subscribe to that issue for updates.

    @chefpanda123 You may also wish to subscribe to the above GitHub issue.

    Thread Starter Ricardo Franco

    (@chefpanda123)

    @jamesosborne thank you for your feedback. I believe it would be great to add that note on the plugin’s description: site kit does not support ecommerce on GA4

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the suggestion @chefpanda123. I’ll pass that on to the team for review, much appreciated. I also requested an update which was since added to the related GitHub issue. Hopefully you won’t have to wait too long before there is additional integration.

Viewing 5 replies - 1 through 5 (of 5 total)
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