Button “Start” on comment screen

Hi Alexander,

Hope you are doing well.

I did not get your point. Can you please explain more regarding the issue you are facing? It will be good if you can share the screenshot/screencast of the issue.

Looking forward to your reply.

Regards,
Sumit

Dear Sumitsanadhya,
1) I believe that this 2 screenshots will clarify the issue with start button.
https://forcesail.ru/screenshots/qsm-buttons-names.jpg
https://forcesail.ru/screenshots/qsm-buttons.mp4

2) Another issue that I reported a few years ago but that still exists:
the comment box, that should (and do) appear after the questions shortly demonstrate itself while rendering the screen. If you initially make it “display:none;” and later “display: block;” it would be resolved.

Dear Alexander,

Please check below-given points for your reference.

1) I believe that this 2 screenshots will clarify the issue with start button.

Ans: The screenshot links that you shared are not working. Please check it is giving “Forbidden” message from our end.

2. Another issue that I reported a few years ago but that still exists:
   the comment box, that should (and do) appear after the questions shortly demonstrate itself while rendering the screen. If you initially make it “display:none;” and later “display: block;” it would be resolved.

Ans: Can you please share the quiz link or screenshot link with us regarding this point.

If you are talking about the WordPress default comment box then you can disable it from the quiz settings.

Please check below-given screencast link for your reference.

https://app.usebubbles.com/fNF5GZ1hj2MschwAgeAVKG

Looking forward to your reply.

Regards,
Sumit

Dear Sumit,

Sorry for that they didn’t work. I switched off hotlinks protect for the site and they should work now.
The answer of all your questions are there.
You can try it by yourself here:
https://forcesail.ru/tests/sails-terms/

Dear Alexander,

Thank you for the quiz link and screenshots.

Can you please provide the below-given information that will help us to troubleshoot the issue?

1. QSM version you are using right now.
2. WP version of the website.
3. PHP and database version of the website.
4. Error / Debug log of your website.

Looking forward to your reply.

Regards,
Sumit

QSM – 8.1.7
WP – 6.2.2
PHP – 8.1..19
MySQL:(MariaDB) – 10.4.27
Apache Error log – there are thens of MBs, but nothing regarding QSM

Just mind that it’n now new – I noticed it al least starting from QSM v.7 and php 7.3

Dear Alexander,

Thank you for sharing such information.

Our technical team is working on this issue.

I will keep you posted with updates soon.

Thank you for your understanding and cooperation in this matter.

Regards,
Sumit

Dear Alexander,

We are able to replicate this issue on our end.

It’s a class name conflict with each other. You can remove quiz_begin class from file php/classes/class-qmn-quiz-manager.php at lines 1082 and 1170.

Please check below-given screenshot link for your reference.

https://snipboard.io/aLX3qc.jpg

Once you remove the class name then please clear the website and browser cache and then check.

Do let me know if you need more help.

Regards,
Sumit

• This reply was modified 1 year, 8 months ago by sumitsanadhya.

Dear Sumit,

It has fixed the problem with presentation button “start” instead of “next” (now it shows “next” as it should be), but the the comment box is still demonstrating while rendering the page (it’s clear visible on video (see above)).

Dear Alexander,

Are you looking to hide the comment box also correct me if I am wrong?

Can you please make sure that the comment box settings under the question is set to “None”.

Please check below-given screenshot link for your reference.

https://nimb.ws/m7wjDx

Looking forward to your reply.

Regards,
Sumit

I reported that if comment box set to be displayed after quiz it blinks (appears and then disappears) before quiz, under the “before quiz text”.
You can clearly see it here (moment at 0:07 when I reload the page on video):
https://forcesail.ru/screenshots/qsm-buttons.mp4

If to change (class-qmn-quiz-manager.php line: 1169 (v.8.1.8)):
<section class=”qsm-page”>
to
<section class=”qsm-page” style=”display: none;”>
it works good without blinking.

(The corrected php works here: https://forcesail.ru/tests/sails-terms/ )

Dear Alexander,

Thank for the explanation.

Let me discuss this issue with our technical team.

I will keep you posted with further updates soon.

Regards,
Sumit

Dear Alexander,

This issue is fixed and released. I request you to please update QSM to its latest version and then check.

Let me know if you need more help.

Regards,
Sumit

Dear Sumitsanadhya,

I checked the new version 8.1.10 and confirme that both issues (1) blinking the comment box before the quiz when it set to be after the quiz 2) button “Start” instead of “Next”) are fixed.

Thank you! Great job!