Keeps showing out of stock

Hi @moederenik,

Please make sure that the?Hide out of stock items from the catalog?box is checked under WooCommerce > Settings > Products > Inventory.

This should hide the out of stock items. If?this doesn’t work as expected on your site, you’ll need to do a conflict test to investigate if the issue is coming from a plugin/theme conflict.

You can find a detailed explanation on how to do a conflict test here:?https://docs.woocommerce.com/document/how-to-test-for-conflicts/

The following snippet of code will hide out-of-stock products from the catalog:

function hide_out_of_stock_products( $q ) {
    $meta_query = $q->get( 'meta_query' );
    $meta_query[] = array(
        'key'     => '_stock_status',
        'value'   => 'outofstock',
        'compare' => '!='
    );
    $q->set( 'meta_query', $meta_query );
}
add_action( 'woocommerce_product_query', 'hide_out_of_stock_products' );

You can add this snippet of code to your active child theme’s functions.php file.

Please make sure you don’t edit the theme files directly as they will be overwritten when the theme is updated. To protect your changes from updates, create a?Child Theme?in which to keep all your changes.

I hope this helps! Good luck!

Hi Kaavya,

Thanks for all the tips. Already tried everything that your described, i put that in my message. I will try the snippet code but i don’t think that will be the solution either!

• This reply was modified 1 year, 5 months ago by moederenik.

Hi @moederenik,

Have you also tried performing a conflict test to make sure there is no plugin conflict?

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Test to confirm if out of stock products are hidden.

If the issue persists despite following the above steps, kindly share the following information for further investigation:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Also, let me know if that code works for you.

Hi Kaavya,

The code didn’t work either, i find it more important that the out of stock sized disappear. Maybe there is a problem in the variation options since the last update of woocommerce. I dunnow!

WordPress Environment

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Site address (URL): https://www.moederenik.nl
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Hi @moederenik ,

Thanks for reaching out!

we tried to contact with woocommerce about this problem but still zero responds

Would you mind sharing the ticket number you received when submitting a request so that we can check this on our end?

i find it more important that the out of stock sized disappear

I’m not sure I fully understand what you are wanting to achieve. Would you mind providing more clarity on the above. Perhaps a screenshot of what you are seeing on your end may be helpful, as well as a link to a product exhibiting this behavior.

Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

Looking forward to your response!