Recent update bricked a lot of pages where row elements were used.

  • Resolved mrmalik

    (@mrmalik)


    1 year, 8 months ago

    I updated the greenshift plugin and now when I click to edit pages, all I get is blank page in return. I’ve tried disabling all plugins and it resolved the issue so I turned them back on, one by one, and the error is happening due to the greenshift plugin.

    I have further narrowed down the issue to the row element causing the edit page to go blank. If I edit out the row element from a page, it loads as usual in editor mode. Here are some pictures of the issue:

    Firefox

    Chrome

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author wpsoul

    (@wpsoul)

    Sorry, but we are not able to test and fix sites without links. You can write privately to our support and provide detailed report and link, access

    Hi there, we are also having the same issue. We are unable to Edit the Home page, for example, and the problem goes away when we disable this plugin. We are running WordPress version 6.2.2 and GreenShift – Animation and Page Builder Blocks version 6.1

    • This reply was modified 1 year, 8 months ago by itsit.
    Plugin Author wpsoul

    (@wpsoul)

    Recommendation is the same

    Hi again, sorry but I don’t understand. Is this a known issue? Will there be a fix? We have also written a message to support, thank you

    Hi today we have updated to your latest release v6.2.1 but we are still having the same problem we are unable to edit the Home page. We have a license so we request a fix please, thank you.

    Plugin Author wpsoul

    (@wpsoul)

    I mean that we can’t reproduce any issues. you need to write to support and provide access

    Plugin Author wpsoul

    (@wpsoul)

    You can find private support form link in Greenshift – Contact Us

    Plugin Author wpsoul

    (@wpsoul)

    and also update to 6.2.2, because there are some fix for dynamic fields, I don’t know if it’s related to your issue or not

    Plugin Author wpsoul

    (@wpsoul)

    Ps 6.2.3

    Yes, we confirm that this last version fixes the issue we were having, thank you!

Viewing 10 replies - 1 through 10 (of 10 total)
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