TranslatePress conflicting with Elementor’s PRO template kits

  • Resolved antcrescendo

    (@antcrescendo)


    1 year, 5 months ago

    Hi there, I conducted some tests and noticed that when TranslatePress is deactivated, I can successfully add my Elementor template kits to my site. However, when TranslatePress is active, I encounter an error with my Elementor template kits. I’m unsure whether the issue lies with TranslatePress or not, but I wanted to bring up this topic and explore potential solutions.

    It’s worth mentioning that I am using the latest versions of Elementor PRO and Elementor plugin, specifically version 3.14.0. TranslatePress is also up-to-date at version 2.5.5.

    Here’s the error message I receive when attempting to add an Elementor template kit to my site while both Elementor PRO and TranslatePress are active:

    https://postimg.cc/CnhhFLNz

    TP deactivated, example here: https://postimg.cc/vcWm5k1Y

    Here’s an example of how I add an Elementor PRO template: https://postimg.cc/pm5MDncD

    Here’s an example of my template being inserted when TranslatePress is not active: https://postimg.cc/PpRMzNRw

    Please let me know how this issue can be resolved.

    I look forward to hearing from a community member,

    Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Thank you for reporting this issue, and I appreciate the details you provided, including the screenshots. TranslatePress operates mainly on the front-end and shouldn’t impact how the Elementor’s template kits work.

    However, we’re committed to ensuring compatibility with popular plugins such as Elementor. I would kindly ask you to bring up this issue with the Elementor’s support team. Their team might be able to provide more insight into why this error occurs when both plugins are active.

    If you have already done so, could you please provide us with the link to the support thread? We would like to follow up on it as we might be able to assist them in identifying and resolving the issue.

    Again, thank you for bringing this to our attention. We’re always striving to improve our plugin and its compatibility with others.

    Best regards,

    Thread Starter antcrescendo

    (@antcrescendo)

    Hello @sdenis thank you for replying and sharing your input. I appreciate your commitment to help. This is the link to the thread I started on the Elementor forum page:

    https://www.ads-software.com/support/topic/translatepress-conflicting-with-elementors-pro-template-kits-2/

    Please feel free to join in on the conversation, as your input is highly valued. Let’s all collaborate in order to find a solution together.

    Thanks,

    Thread Starter antcrescendo

    (@antcrescendo)

    hello @sdenis, do you have any updates regarding the steps that can be taken to address my problem? I posted my issue in the Elementor Community forum on Facebook and contacted both Elementor and TranslatePress support, but unfortunately, none of them were able to offer a solution.

    I look forward to hearing from you,

    Thanks,

    Plugin Support Alex

    (@alexcozmoslabs)

    We have to take the pulse of this ticket. Is there still an issue?
    In the meantime, I set this ticket as Resolved. You can also change its status back to unresolved and let us know by replying to this topic if your reqeust still needs attention.
    Another option is to let this ticket as it is and open a new one where to mention the issue again and ask for support.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘TranslatePress conflicting with Elementor’s PRO template kits’ is closed to new replies.