Login error

  • Resolved jerry0000

    (@jerry0000)


    1 year, 5 months ago

    Hi

    I’m facing wrong username/Password errors on login wp dashboard, my credentials are 1000% correct.

    Trying same credentials with different ip works fine.
    Please guide how can I fix.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPChef

    (@wpchefgadget)

    Most likely your IP got blocked. Log in to your site from another IP and check the Logs tab, unlock your IP if needed. If you don’t see it there, provide the content of the Debug tab here.

    Thread Starter jerry0000

    (@jerry0000)

    REMOTE_ADDR = IP0
    HTTP_CF_CONNECTING_IP = IP0
    HTTP_X_CONNECTING_IP = IP1
    HTTP_X_REAL_IP = IP0
    MMDB_ADDR = IP0

    Plugin Author WPChef

    (@wpchefgadget)

    Your server is misconfigured and detects the IP incorrectly. As a workaround you can add “HTTP_X_CONNECTING_IP” into the Trusted IP Origins field of the plugin’s settings. But the safest way is to ask your hosting provider to make it so that the “REMOTE_ADDR” gets the correct IP address from “HTTP_X_CONNECTING_IP”.

Viewing 3 replies - 1 through 3 (of 3 total)
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