Tags not added in MailerLite

  • design

    (@meandesigns)


    1 year, 5 months ago

    We are linking our WP users with MailerLite, new users are added to MailerLite but the tag is not added and we have this error in the log each time this happens: Error while performing method?apply_tags: Email temporarily blocked.

    Currently we had 228 users register and 81 received this error in the log.

    Thanks in advance for your help!

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  • Plugin Author verygoodplugins

    (@verygoodplugins)

    Hey @meandesigns ??, we haven’t seen that one before ??.

    I can’t find anything on Google either.

    If you go to their admin profile in WordPress and try to apply the tag now, does it work?

    I wonder if Mailchimp is maybe temporarily locking the subscriber after they’ve been added. Maybe to check if it’s a valid email? But it’s weird that no one else has experienced the same issue.

    Are you able to contact Mailchimp support with the email address of an affected subscriber and the error message? Maybe they can look at your account and provide a little more context.

    If it’s something like… “Mailchimp needs 0.5 seconds to verify a subscriber’s email address before they can be tagged”, then we can probably build a delay into WP Fusion.

    But if Mailchimp needs more time (like… several minutes), then that doesn’t give us a lot of options for tagging them on registration ??

    Thanks
    Jack

Viewing 1 replies (of 1 total)
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