“Notes” section not passed onto my Authorize.net receipt
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So I use the Authorize.net receipt email to put my orders in, the issue is it passes everything correctly (product, color, dimensions customers put in, etc) but the notes section is not passed on. From what I am told and what I see there is no API request for the notes section to get passed onto my “merchant receipt email”, can anyone help me here? All I can find is maybe in the Woocommerce HTML template?
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Hello @taymag,
Thank you for reaching out!
I’m not sure if the email is coming from Authorize.net or your WooCommerce Store. It would be better if you rely on the “New Order” notification sent to the store admin to fulfil orders, it has all the checkout fields including the note section and you can easily customize it with plugins like MailPoet.
You can refer to this guide on how to customize WooCommerce emails: https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
Link to image: https://d.pr/i/QLuanHMoreover, this forum is for WooCommerce core-related topics, so it would be better if you directly contact the author of your Authorize.net plugin.
If it’s the one WooCommerce.com by Skyverge, please open a ticket about this from WooCommerce.com > MY profile > Support and we’ll forward your request to their team.Let us know if you have any other questions. :?)
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