Scorm Files Are Performing Slow

  • Resolved jaco4ster

    (@jaco4ster)


    1 year, 5 months ago

    Hello

    I am using Tincanny to upload SCORM files made with Articulate Rise.

    My content is displayed via lightbox, however it’s quite laggy and slow.

    Are there ways to improve the performance?

Viewing 1 replies (of 1 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi @jaco4ster , we can definitely take a look for you, but this forum is just for the Toolkit plugin rather than Tin Canny. The www.ads-software.com guidelines also suggest using official support channels for commercial products: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

    To better understand what’s happening, maybe you can open a ticket on our site and include a site report from LearnDash LMS > Settings > Support. It would also be great if you could tell us about the number of slides in the Rise module, your hosting, and what export format you’re using.

    We will mark this as resolved since the post isn’t about the Toolkit, but we’ll be happy to give you more feedback when you open a Tin Canny ticket.

    Thanks

    • This reply was modified 1 year, 5 months ago by Uncanny Owl. Reason: reference to guildeline for supporting commercial products
Viewing 1 replies (of 1 total)
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