WordPress page not showing like page preview

  • theforgottenvillage

    (@theforgottenvillage)


    1 year, 8 months ago

    The page preview in WordPress shows up properly, but when I goto the actual page it’s all big and messed up. How can I fix this? I cleared cache browser and cleared cache WordPress and still no changes made. This is with shopping plugin ecwid and my gallery page is also messed.

    Both actual page and page preview can be seen in these images

    actual page

    https://ibb.co/q0HPgZc

    preview

    https://ibb.co/vQqq0M9

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Maybe you should try using a desktop when you edit it so you can adjust your elements easier. I think the preview shows you the “desktop” version then after you implement it the “mobile” version automatically shows because of the screen size of your device. Also, on the editor, there’s an option for mobile and desktop preview so you can check it accordingly. HTH

    Hello,
    This is Joanna from the Ecwid Customer Care team.

    Please, try to clear the cache of Ecwid plugin. This can be done in the WordPress admin area > Ecwid > Developers > Advanced settings > Clear all caches, screenshot: https://ecwid.d.pr/i/9CVwXZ. Or you can open the page via this link: wp-admin/admin.php?page=ec-params (add it to your site URL).

    If this doesn’t help, please, reach out to us via email [email protected] . We will check what else might cause the issue. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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