Sieht ganz OK aus, aber ein paar Bugs

Hello @rezerette Our support is only available in English. Can you please explain further what do you mean by “as a layman”.

Also, can you also send us the screenshot of the error and a copy of your system check report which you can get by following this guide: System check report

Hi emermatomo.

I am quite surprised to get a feedback. Very nice!

Laymann = a non expert person … as I am only a blogger and not a tech person … so if I get an error report .. I have not clue .. here the system report check …is has probably to with my database configuration.

# Errors

* Error PHP cli Version:  (Your PHP cli version is not compatible with the <a  target="_blank">Matomo requirements</a>. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)

* Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)

# Matomo

* Matomo-Plugin-Version: 4.14.2

* Config existiert und ist schreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" )

* JS Tracker existiert und ist schreibbar.: Ja ("$abs_path/wp-content/uploads/matomo/matomo.js" )

* Plugin-Verzeichnisse: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])

* Tmp-Verzeichnis schreibbar: Yes ($abs_path/wp-content/cache/matomo)

* Matomo-Version: 4.14.2

* Matomo Blog idSite: 1

* Installierte Matomo-Version: 4.13.0 (Install date: 2022-12-28 17:15:25)

* Upgrades outstanding: No

* Upgrade in progress: No

## Endpoints

* Matomo JavaScript Tracker URL:  ($site_url/wp-content/uploads/matomo/matomo.js)

* Matomo JavaScript Tracker - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)

* Matomo HTTP Tracking API:  ($site_url/wp-content/plugins/matomo/app/matomo.php)

* Matomo HTTP Tracking API - WP Rest API:  ($site_url/wp-json/matomo/v1/hit/)

## Crons

* Server-Zeit: 2023-07-06 19:50:12

* Blog-Zeit: 2023-07-06 21:50:12 (Die nachfolgenden Daten werden in der Blog-Zeitzone angezeigt)

* Sync users & sites: Next run: 2023-07-07 18:16:20 (20 Stunden 26 Minuten) ( Last started: 2023-07-06 18:16:33 (-3 Stunden 33 Minuten). Last ended: 2023-07-06 18:16:33 (-3 Stunden 33 Minuten). Interval: daily)

* Archive: Next run: 2023-07-06 22:15:32 (25 Minuten 20s) ( Last started: 2023-07-06 21:15:47 (-34 Minuten 25s). Last ended: 2023-07-06 21:16:03 (-34 Minuten 9s). Interval: hourly)

* Update GeoIP DB: Next run: 2023-07-26 18:16:04 (19 Tage 20 Stunden) ( Last started: 2023-06-26 18:27:55 (-10 Tage 3 Stunden). Last ended: 2023-06-26 18:27:57 (-10 Tage 3 Stunden). Interval: matomo_monthly)

## Vorgeschriebene Prüfungen

* PHP-Version >= 7.2.5: ok 

* PDO Erweiterung: ok 

* PDO\MYSQL Erweiterung: ok 

* MYSQLI Erweiterung: ok 

* Weitere erforderliche Anforderungen: ok 

* Erforderliche Funktionen: ok 

* Ben?tigte PHP Konfiguration (php.ini): ok 

* Verzeichnisse mit Schreibzugriff: ok 

* Verzeichnisse mit Schreibzugriff auf Tag Manager: ok 

## Optionale Prüfungen

* 64-bit PHP Bin?r: ok 

* Tracker-Status: ok 

* Speicherlimit: ok 

* Zeitzone: ok 

* ?ffnen einer URL: ok 

* GD > 2.x + FreeType (Grafiken): ok 

* Andere Erweiterungen: ok 

* Andere Funktionen: ok 

* Dateisystem: ok 

* Letzter erfolgreicher Abschluss der Archivierung: ok 

* Datenbankf?higkeiten: ok 

* Maximale Packetgr??e: ok 

* Standorterkennung: ok 

* Update über HTTPS: ok 

* Supports Async Archiving: No

* Location provider ID: geoip2php

* Location provider available: Yes

* Location provider working: Yes

* Had visit in last 5 days: Yes

* Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

## Matomo Settings

* Track mode: default

* Track codeposition: footer

* Track api endpoint: default

* Track js endpoint: default

* Version history: 4.14.2, 4.13.5, 4.13.3, 4.13.2, 4.13.0

* Core version: 4.14.2

* Last tracking settings update: 1672246093

* Last settings update: 1672246093

## Logs

* Keine: 

# WordPress

* Home URL: $site_url

* Site URL: $site_url

* WordPress Version: 6.2.2

* Number of blogs: 1

* Multisite Enabled: No

* Network Enabled: No

* WP_DEBUG: No

* WP_DEBUG_DISPLAY: Yes

* WP_DEBUG_LOG: No

* DISABLE_WP_CRON: -

* FORCE_SSL_ADMIN: Yes

* WP_CACHE: Yes

* CONCATENATE_SCRIPTS: -

* COMPRESS_SCRIPTS: -

* COMPRESS_CSS: -

* ENFORCE_GZIP: -

* WP_LOCAL_DEV: -

* WP_CONTENT_URL: $site_url/wp-content

* WP_CONTENT_DIR: $abs_path/wp-content

* UPLOADS: -

* BLOGUPLOADDIR: -

* DIEONDBERROR: -

* WPLANG: -

* ALTERNATE_WP_CRON: -

* WP_CRON_LOCK_TIMEOUT: 60

* WP_DISABLE_FATAL_ERROR_HANDLER: -

* MATOMO_SUPPORT_ASYNC_ARCHIVING: -

* MATOMO_TRIGGER_BROWSER_ARCHIVING: -

* MATOMO_ENABLE_TAG_MANAGER: -

* MATOMO_SUPPRESS_DB_ERRORS: -

* MATOMO_ENABLE_AUTO_UPGRADE: -

* MATOMO_DEBUG: -

* MATOMO_SAFE_MODE: -

* MATOMO_GLOBAL_UPLOAD_DIR: -

* MATOMO_LOGIN_REDIRECT: -

* Permalink Structure: /%postname%/

* Possibly uses symlink: No

* Upload base url: $site_url/wp-content/uploads

* Upload base dir: $abs_path/wp-content/uploads

* Upload url: $site_url/wp-content/uploads/2023/07

* Custom upload_path: 

* Custom upload_url_path: 

* Compatible content directory: Yes

# WordPress Plugins

* Antispam Bee: 2.11.3

* Contact Form 7: 5.7.7

* Genesis Blocks: 2.0.0

* Matomo Analytics - Ethical Stats. Powerful Insights.: 4.14.2

* OMGF: 5.6.0

* Real Cookie Banner: 3.7.2

* Shariff Wrapper: 4.6.9

* Simple Social Icons: 3.1.2

* UpdraftPlus - Backup/Restore: 1.23.6

* WP-Optimize - Clean, Compress, Cache: 3.2.15

* Yoast Duplicate Post: 4.5

* Yoast SEO: 20.10

* Active Plugins: 12 (antispam-bee contact-form-7 duplicate-post genesis-blocks host-webfonts-local matomo real-cookie-banner-pro shariff simple-social-icons updraftplus wordpress-seo wp-optimize)

* Theme: genesis (refined-theme)

# Server

* Server Info: Apache

* Apache AddHandler support: Supported

* PHP OS: Linux

* PHP Version: 8.1.16

* PHP SAPI: fpm-fcgi

* PHP Binary Name: /usr/sbin/php81-fpm

* PHP Maxmind DB extension: Not loaded

* PHP Error Reporting:  After bootstrap: 4437

* PHP Found Binary: /usr/bin/php -q

* Timezone: UTC

* WP timezone: Europe/Vienna

* Locale: de_DE

* User Locale: de_DE

* Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)

* WP Memory Limit: 40M

* WP Max Memory Limit: 256M

* Timezone version: 0.system

* Time: 1688673013

* Max Execution Time: 30

* Max Post Size: 200M

* Max Upload Size: 209715200

* Max Input Vars: 10000

* Disabled PHP functions: No

* zlib.output_compression is off: Yes

* Curl Version: 7.81.0, GnuTLS/3.7.3

* Suhosin installed: No

# PHP cli

* Error PHP cli Version:  (Your PHP cli version is not compatible with the <a  target="_blank">Matomo requirements</a>. Please upgrade your PHP cli version, otherwise, you might have some archiving errors)

* Error MySQLi support: missing (Your PHP cli does not load the MySQLi extension. You might have archiving problems in Matomo but also others problems in your WordPress cron tasks. You should enable this extension)

# Database

* MySQL Version: 10.6.12

* Mysqli Connect: Yes

* Force MySQL over Mysqli: No

* DB Prefix: wp_d2a0w0i3_

* DB CHARSET: utf8mb4

* DB COLLATE: 

* SHOW ERRORS: No

* SUPPRESS ERRORS: No

* Uses Socket: No

* Uses IPv6: No

* Matomo tables found: 127

* DB tables exist: Yes

* Matomo users found: 2

* Matomo sites found: 1

* Erforderliche Berechtigungen: OK

# Browser

* Browser:  (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.5.1 Safari/605.1.15)

* Language: de-de,de

Hello @emermatomo To fix the API error, please follow the steps on this guide: How to solve the error message “Your PHP CLI version is not compatible with the Matomo requirements”