cURL error 7: Failed to connect to noc1.wordfence.com

Hi @momo3335, thanks for sending your diagnostics over.

cURL Error 7 often means that the website can’t make the connection to our servers at all. This often means that the host has a local DNS server that’s caching a long-expired noc1 server IP, and is the most commonly seen reason why this comes up.

Ensure you’ve set everything up for Wordfence on a Litespeed server as seen here: https://www.wordfence.com/help/advanced/system-requirements/litespeed/

If you have a shell on the server (or your host are willing to check for you), you could try running curl -v https://noc1.wordfence.com/ and send us the output here. It’s not a perfect test since it’s not within PHP, but it may show if the server’s resolver is getting the wrong IP. Our IPs are available here: https://www.wordfence.com/help/advanced/#servers-and-ip-range

Let me know what you find out!
Peter.

it was working before but stopped suddenly!

i send you report please check // username: momo3335

Hi @momo3335, thanks for sending your diagnostic report.

I can see the same error, with the timeout length of 5000ms. I do see you’re on Litespeed, so did you follow the previous link to ensure noabort code is in place?

If you’re still unable to connect after trying this, I would consult with your host to see if they’re able to connect to noc1.wordfence.com from your server, as it may be blocked.

Thanks again,
Peter.