Can’t activate the ASHE PRO template

  • Resolved ANAT EREZ ROE

    (@anati2929)


    1 year, 4 months ago

    Hey,
    I can’t choose an ASHE PRO template other than the default free one,
    Even though I select the other templates and everything seems to work, the site keeps showing me the default template.
    I have another website and I also tried to install the template, I inserted the license and everything is fine. But when you choose a pro template, even though a confirmation appears, in practice the template remains the free template.
    I see there was a version update today, could the problem be related to that?
    In the past I installed the template without a problem on several of my sites…
    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ANAT EREZ ROE

    (@anati2929)

    thank you for the answer,

    Since the template worked properly for me on 3 sites until recently, and stopped working only after I moved to a new storage server,
    Could it be related to the PHP update?
    The PHP on the current server is not up to date (version 7.3.3), could this be the problem?

    George

    (@rubeushagrid13)

    Hello,

    We aren’t allowed to support pro users here, please contact us via email: [email protected] if you haven’t already done it.

    Kind regards,
    George

    Thread Starter ANAT EREZ ROE

    (@anati2929)

    O.K Thanks

    You’re welcome! If you have any more questions or need further assistance, feel free to ask. We’re here to help. Have a great day!

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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