Pro user, can’t create ticket on your site

  • Resolved earth_human

    (@earth_human)


    1 year, 8 months ago

    I inputted my email address that I made the purchase with, and it says “We have sent an email with a license verification link to the email address provided by you. Please check your inbox (sometimes it goes to spam, so make sure to check spam folder also)” however the email never comes, it’s not in Spam folder either. So now I’m creating a ticket just to get the ability to create a ticket. ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter earth_human

    (@earth_human)

    I have two email addresses and only the wrong one worked (after giving another error). Resolved now.

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @earth_human,

    Thank you for the request and sorry for the delay in reply.

    We are glad to know that you could solve the issue. Let us know if there will be questions according to the plugin default settings and options.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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