My product feed never stop procesing

https://prnt.sc/4-9SOH78XQX7

I already follow all the instructions here: https://adtribes.io/help-my-feed-processing-is-stuck/ and still doesn′t work

Thanks for using our plugin and reaching out to us. Did you perhaps disable your WP-cron?

No, I didn′t. I haven′t any error log

What could we do to fix de issue?

• This reply was modified 1 year, 4 months ago by momentosnewborn.
• This reply was modified 1 year, 4 months ago by momentosnewborn.

Can you share the following with us:

1. Share a screenshot of the “manage feed” page of our plugin, the entire page so including the browser bar and all notifications that show on top of the page;
2. Share the plugin debug.log URL with us so we can tell how you configured your feed? This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/

Of course:

1. Share a screenshot of the “manage feed” page of our plugin, the entire page so including the browser bar and all notifications that show on top of the page; https://prnt.sc/wQ-ffuhrp-a4
2. Share the plugin debug.log URL with us: https://momentosnewborn.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Thanks for this. Can you also have a look at your WooCommerce fatal error logs of the last couple of days and check if there are errors in there that mention something about a maximum execution time error or a maximum CPU/memory usage error?

This is where you can find those WooCommerce fatal error logs: https://woocommerce.com/document/finding-php-error-logs/

Hello there, there is not any error similar to the one you mention.

https://prnt.sc/GY6mnUq_FnLT

Thanks for sharing.

Can you have a look at the list of your WP-cron events and list all events that start with woosea?

For sure, the list is the following:

https://prnt.sc/OlOc4zqvVkFw

When all off those events sit idle in your event list than there is an issue with your Wp-cron. Are you sure it is not disabled?

Assuming the issue has been resolved and our help is no longer required we will close this topic for housekeeping reasons now.

Please do not hesitate to reach out to us again whenever you need our support.