Blank page to manage gallery

  • Resolved stevenew2019

    (@stevenew2019)


    1 year, 7 months ago

    There is one gallery on this site and it works fine in terms of displaying. However – when you go to manage the gallery – click it and all that you get is a blank page! No error message or any info at all.
    Nothing in server error log.
    WP version 6.2.2
    NextGEN Gallery version 3.37 ( non premium)
    PHP 7.4.3

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Imagely

    (@imagely)

    Hi @stevenew2019,

    This looks like a false-positive in the ModSecurity module on your server. Usually, images’ titles containing single quotes can trigger it. You can either ensure that none of your images from the gallery contain single quotes or whitelist the rule.

    The rule causing it is rule number 77229500 or 229500, you need to ask your hosting company to remove that rule or create an exception, that is an old rule that dates back to NextGen version 2.x years ago and the issue was fixed back then.

    Please let us know if this will help

Viewing 1 replies (of 1 total)
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