Backup failed

Hello @louljnr06 ,

The issue is caused by RAM memory limit configuration.

Because your WP_MAX_MEMORY_LIMIT is set to 512MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 512MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 512MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.

Besides the memory settings, please also do this:

1. Go to “Other options” section
2. Disable PHP CLI checking: https://prnt.sc/1sljr31
3. Change backup method (optional): https://prnt.sc/1s1ofpa
4. Save “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Once you do that, try to run your backup process again.

Let me know if that worked for you ??
Thank you!

Hey @louljnr06 ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

Kind regards