Cannot restore de backup! Help!

  • Resolved jjmz

    (@jjmz)


    1 year, 7 months ago

    My site restore has stalled at 33% for over 2 hours so far.

    [STEP] [2023-07-21 11:47:02] Iniciando proceso de restauración
    [STEP] [2023-07-21 11:47:03] Buscando archivo ejecutable PHP CLI.
    [INFO] [2023-07-21 11:47:03] Nombre del archivo PHP CLI:php
    [INFO] [2023-07-21 11:47:03] Versión de PHP CLI:7.4.33 (cli)
    [INFO] [2023-07-21 11:47:03] Límite de memoria de PHP CLI:512M/512M
    [INFO] [2023-07-21 11:47:03] Límite de ejecución de PHP CLI:0/0
    [SUCCESS] [2023-07-21 11:47:03] Hemos detectado correctamente el archivo ejecutable PHP CLI.
    [SUCCESS] [2023-07-21 11:47:04] PHP CLI: Proceso de restauración iniciado, restaurando…
    [SUCCESS] [2023-07-21 11:47:04] Respuesta del proceso de restauración
    [SUCCESS] [2023-07-21 11:47:04] Bloqueando proceso de migración
    [STEP] [2023-07-21 11:47:04] Iniciando proceso de restauración
    [INFO] [2023-07-21 11:47:04] Versión de Backup & Migration: 1.2.9
    [INFO] [2023-07-21 11:47:04] Inicializando el gestor de errores personalizado
    [INFO] [2023-07-21 11:47:04] Sitio que será restaurado: site_url
    [INFO] [2023-07-21 11:47:04] Versión de PHP: 7.4.33
    [INFO] [2023-07-21 11:47:04] Versión de WP:5.4.13
    [INFO] [2023-07-21 11:47:04] Versión de MySQL:5.5.5
    [INFO] [2023-07-21 11:47:04] Extensión máxima de MySQL:33554432
    [INFO] [2023-07-21 11:47:04] Servidor web: No disponible
    [INFO] [2023-07-21 11:47:04] Tiempo máximo de ejecución (en segundos): 259200
    [INFO] [2023-07-21 11:47:04] Memory limit (server): 512M
    [INFO] [2023-07-21 11:47:04] Memory limit (wp-config): 40M
    [INFO] [2023-07-21 11:47:04] Memory limit (wp-config admin): 512M
    [SUCCESS] [2023-07-21 11:47:04] Proceso de restauración iniciado correctamente.
    [STEP] [2023-07-21 11:47:04] Comprobando espacio libre…
    [INFO] [2023-07-21 11:47:04] Comprobando si existe espacio libre suficiente
    [INFO] [2023-07-21 11:47:04] Necesita, al menos, 499765554 bytes. [476.61 MB]
    [INFO] [2023-07-21 11:47:04] La función de espacio libre en el disco no está desactivada - usándola…
    [INFO] [2023-07-21 11:47:04] Comprobando esta ruta o partición: ABSPATH/wp-content/backup_path/backups
    [SUCCESS] [2023-07-21 11:47:04] Hay 7,874,534.07 MB libres. [7.51 TB]
    [SUCCESS] [2023-07-21 11:47:04] ?Genial! Tenemos espacio suficiente.
    [SUCCESS] [2023-07-21 11:47:04] Confirmed, there is enough space on the device, checked: 499765554 bytes.
    [INFO] [2023-07-21 11:47:04] Creando un directorio temporal
    [STEP] [2023-07-21 11:47:04] Explorando el archivo…
    [INFO] [2023-07-21 11:47:04] La exploración ha encontrado 9935 archivos dentro de la copia de seguridad.
    [STEP] [2023-07-21 11:47:04] Cálculo de memoria inteligente…
    [INFO] [2023-07-21 11:47:04] Hay 512 MBs de memoria utilizable
    [SUCCESS] [2023-07-21 11:47:04] Estableciendo el límite seguro en 83 MB
    [STEP] [2023-07-21 11:47:04] Extracting files into temporary directory (this process can take some time)…
    [SUCCESS] [2023-07-21 11:48:04] Archivos extraídos…
    [STEP] [2023-07-21 11:48:04] Guardando el archivo wp-config…
    [SUCCESS] [2023-07-21 11:48:04] Guardado el archivo wp-config
    [STEP] [2023-07-21 11:48:04] Obteniendo el manifiesto de la copia de seguridad…
    [SUCCESS] [2023-07-21 11:48:04] Manifiesto cargado
    [INFO] [2023-07-21 11:48:04] Versión de Backup Migration utilizada para esa copia de seguridad:1.2.9
    [STEP] [2023-07-21 11:48:04] Restaurando los archivos (este proceso puede tardar un poco)…

[DESCARGA GENERADA] Archivo descargado el (hora del servidor):2023-07-21 11:57:34
    [DESCARGA GENERADA] última actualización hace (segundos):568 segundos
    [DESCARGA GENERADA] última actualización (fecha): 2023-07-21 11:48:06
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @jjmz ,

    Firstly, please upload the backup file manually to the destination site.

    The issue you experienced is also probably caused by RAM memory limit configuration.

    Because your WP_MAX_MEMORY_LIMIT is set to 512MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 512MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 512MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

    After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

    You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “512M”.

    Let me know if you can do that or you need more details of how to do it ??
    Thank you!

    After these changes, you can run the restore from the plugin section Manage & Restore backups.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @jjmz ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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