Not showing structured data for chart because license is empty

  • Resolved maxmtl

    (@maxmtl)


    1 year, 4 months ago

    I am using the free version, which should allow both the “table” and “bar” visualizers.

    That being said, the graph doesn’t show, and I am getting this error commented in the code :
    Not showing structured data for chart 7121 because license is empty.

    I am using it with this shortcode :
    [visualizer id=”7121″ lazy=”no” class=””]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @maxmtl,

    Thanks for choosing Visualizer!

    Please provide us the URL to a page where the issue can be seen. Also, provide us the source file of the charts so we can test in on our end.

    Thank you!

    Hi, I’ve been using the FREE version of the plugin for about a year but now I’m experiencing a similar error. If I check the DOM, i can see clearly a comment where once was my graph: Not showing structured data for chart XXXX because description is empty. What’s going on here?

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @stefanopromotica,

    We apologize for the difficulties you’ve encountered.

    I tried to replicate the issue, but unfortunately, I couldn’t reproduce it. To provide you with more precise assistance, could you kindly share the website URL and the source file of your chart? This will enable us to take a closer look and address the issue more effectively.
    Thank you for your cooperation!

Viewing 3 replies - 1 through 3 (of 3 total)
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