event calendar pro breaks my website

  • Resolved gaetgodi

    (@gaetgodi)


    1 year, 7 months ago

    Through a troubleshooting process (purging caches, deactivating all logins, etc.) I finally isolated the event calendar pro as the culprit. I reactivated all logins and then, when I deactivate it, the system works, activating it causes a white page of death… It is now deactivated, any help would be appreciated.

    Its version is 6.1.1. , the event calendar is 6.1.3 which was updated yesterday.

    The page I need help with: [log in to see the link]

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  • Thread Starter gaetgodi

    (@gaetgodi)

    This is not happening on another of my sites with the same plugins. I uninstalled and reinstalled both plugins and the issue came back. I removed the plugin files and the issue disappeared. I put the events calendar plugin file back into the plugins folder, that worked. I left the events-calendar-pro folder out of the plugins folder.

    When I went back into the plugins tab on the backend I noticed that the events calendar pro plugin was still there but deactivated. I reactivated it and the issue did not come back.

    The wp-content/plugins folder has no entry for the events-calendar-pro folder and yet it works. Go figure. Issue resolved for now but I have no idea why.

    Plugin Support Guga Alves

    (@gugaalves)

    Hi @gaetgodi ,

    Thanks for reaching out!

    Unfortunately, we cannot answer questions related to our premium plugins here as the forum guidelines states that we can only provide support for the Free plugin here.

    For us to help you better and follow the?WordPress Forum Guidelines, please open a Support Ticket?on our Help Desk.

    You’ll hear from one of my colleagues soon!

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