Deposits Temporarily suspended Very need help

  • Resolved easonzhong1210

    (@easonzhong1210)


    1 year, 3 months ago

    Hello, I very need help here for the payment deposits problem!

    There is other 7 days already! Still no one contact me from your team.

    Last post:

    Hello, I have a problem with payments deposits.  It says on my account that Deposits Temporarily suspended, but I have no idea why or what information is missing. I had few order, and I need the funds to be deposited to my bank account so I can properly process it. My business broken soon because of the turnover! Please help!

    I tried to create support tickets but got no response, for about three week now. Please help! (Tickets 6532441)

    The page I need help with: https://the-box.com.au/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Chris M. – a11n

    (@csmcneill)

    Howdy @easonzhong1210,

    I can only imagine how frustrating this must be for you. However, account details such as this can be sensitive in nature. As a result, we do not discuss them in public forums such as this one. This is to ensure that your site and account details remain secure.

    I reached out to some members of our team and they have responded to you via email. Should you have any questions, I would recommend responding to that email and we will be happy to assist.

    Since we will not be discussing the details of this WooPayments account publicly, I will mark this thread as resolved.

Viewing 1 replies (of 1 total)
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