Same product appears twice in cart

  • Resolved jon102

    (@jon102)


    1 year, 7 months ago

    The add to cart function works great. But when on the shop page and single product page, if I add the same product to cart on these 2 different pages, the product appears twice instead of the quantity changing from 1 to 2.

    Also when deleting a product, is it possible to change the position of the ‘X’ or increase the size? It seems to be a bit small on mobile.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @jon102,

    Thanks for your query. Can we have a link to review this?

    Happy to review and get back to you.

    Thanks
    Team Funnelkit

    Thread Starter jon102

    (@jon102)

    Hi, the site is still in development. This is the link:

    https://ecomsolutions.x10.bz/shop/

    After adding to cart on this shop page, then clicking on the product and add to cart on the product page, the same product appears twice in side cart instead of the quantity count increasing.

    Hi @jon102,

    Thanks for sharing the site link. We are getting this happening.

    But trying to do the same on other sites and not able to replicate it. Watch here https://www.loom.com/share/9601778c1a6a43d183abfac2d3089a81

    Seems any setting of the other plugin is conflicting here.

    > Had you tried the same after switching the theme? Maybe the theme playing some role here? OR any additional code in the Functions.php file of the theme or theme settings for this.

    > Plus deactivate all other plugins from the site and keep WooCommerce and Funnelkit Cart activated and see if this resolves. If yes, activate other plugins one by one to see after enabling which plugin this started happening.

    Also, would you like to contact us on our support channel with more details to get debugging from the WordPress backend?

    This will help us to debug and get the root cause of it.

    Thanks
    Team Funnelkit

    Thread Starter jon102

    (@jon102)

    Hi, I believe the problem is with the AJAX add to cart function.

    I disabled this function in this plugin settings. The add to cart function worked properly like shown in your video.

    But when I turned on the function in both woocommerce and this plugin settings, I encountered this problem.

    I have already deactivated all other plugins while trying out these settings, and also changed themes. So the problem is likely not due to other plugins or the theme but the AJAX add to cart function.

    • This reply was modified 1 year, 6 months ago by jon102.

    Hi @jon102,

    Thanks for the information. Sure, you can use AJAX from the Funnelkit Cart only and keep it off from the WooCommerce.

    If anything else, keep us posted.

    Marking this thread as resolved for now.

    Feel free to raise a new thread if anything else.

    Thanks
    Team Funnelkit

Viewing 5 replies - 1 through 5 (of 5 total)
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