• I have inserted a HTML anchor halfway down my page and put a custom link in the navigation menu to link to the anchor. Whenever i click on the link in the navigation menu and get redirected to the anchor, i am then unable to come out of that page without wordpress logging me out. When i try and log in again i am unable to as i get error messages saying the username or password are incorrect.

    If i open a new tab in the browser and go to my sites admin login page and enter my login details, i get another error message saying cookies are blocked or not supported by my browser. It is only once i shut down my browser and open a new instance of the browser that i can log in again.

    I have tried deleting the anchor and link and then adding it again but i still get the same issue. I purged the cache as well but this doesn’t solve the problem either.

    Does anyone know of this issue with using page anchors?

Viewing 4 replies - 1 through 4 (of 4 total)
  • traprenovatiebedrijf

    (@traprenovatiebedrijf)

    Maybe refresh your coockies and browser cache? Also check the link of the anchor. Maybe you accidentally added something extra here.

    Thread Starter adambs

    (@adambs)

    I did already refresh cache and it didn’t solve anything. clearing cookies also doesn’t solve the issue. I also created a new page and added an anchor and i get the same issue.

    I have another website and the anchors work fine on that site.

    • This reply was modified 1 year, 6 months ago by adambs.

    First of all Check your browser settings Clear existing cookies, Check browser extensions or Try a different browser Update your browser, hope so your issue will be fix.

    Thread Starter adambs

    (@adambs)

    Ok I just solved it. I went through all my plugins and deactivated them one by one to see what the culprit is and yes there is a Kadence Transitions plugin which was causing the issue. Have deactivated it and now i don’t have any issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Keep getting logged out after using HTML anchor’ is closed to new replies.