Shortcodes Stopped Working within Directory Pages

  • Resolved John

    (@wordpressmaintenance)


    1 year, 6 months ago

    We built this site years ago using the Avada page builder and BusinessDirectory plugin. It has worked flawlessly for many years and just recently noticed that the theme sortcodes and some plugin shortcodes withing the main directory description areas are no longer rendering. In the Detialed Description form field I have both Allow HTML and Allow Shortcodes enabled. Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bobbied

    (@bobbied)

    Hi @wordpressmaintenance

    I’m sorry to hear that you ran into issues with this!

    This may be an interaction between your theme and Business Directory Plugin. Let’s try this and see if it helps. Go to Directory > Settings > General > Advanced then turn on this option: Disable Advanced CPT Integration?

    Please try that and let me know what you find.

    Thread Starter John

    (@wordpressmaintenance)

    Thanks for the reply. I Disabled Advanced CPT integration and no luck. Both theme and 3rd party mapping shortcodes still fail to render.

    Plugin Support bobbied

    (@bobbied)

    Hi @wordpressmaintenance

    Thanks for trying that! We would like to troubleshoot this issue with you further.

    Please contact us with a link to this forum thread here:?https://businessdirectoryplugin.com/contact/

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Shortcodes Stopped Working within Directory Pages’ is closed to new replies.